
Contact Us
Melbourne Victoria 3000
(Access via tower lifts)
(Victoria only)
If you would like to obtain VEC records, you may write to the VEC to request access. Slightly different processes and considerations apply depending on whether you want to see any documents about your personal affairs, or to obtain non-personal records such as policy documents.
If you are seeking access to personal information about yourself, it may not be necessary to make a formal Freedom of Information request. You should contact the VEC's Privacy Officer to discuss what you need.
You may ask to inspect or to obtain a copy of printed documents. You may also request different types of access if the document you require takes a different form. For example, if the document you are seeking is information held on computer equipment, you may request a printed document containing that information.
It is important that your freedom of information (FOI) request contain sufficient detail for the VEC to identify the documents you are seeking. Your request should indicate the documents' subject-matter. It should also indicate approximate dates for the documents. If your request does not provide us with enough information, the VEC's FOI Officer will help you clarify your request.
Once you have provided the VEC with enough information to identify the documents you are seeking, and once you have paid the application fee, we will search for the documents. If the documents are available, we will notify you in writing and provide the documents to you within 45 days of receiving your application.
Some documents are exempted from release by Part IV of the Freedom of Information Act 1982. This means that we may not be able to grant access to the documents you have requested or that we may be able to provide only partial access to those documents.
The VEC will advise you in writing if the documents you have requested are exempt or partially exempt and we will provide you with written reasons for their exempt status. We will also let you know how you can seek an internal review of any decision to claim an exemption for any document, or part of any document.
If you make an FOI request, you will be required to pay an application fee and any other fees that may apply. Charges for access to documents are set out in the Freedom of Information (Access Charges) Regulations 2004. They include:
You may ask for any information contained in VEC documents that relates to your personal affairs to be corrected or amended.
You may do so where you consider that the information is incorrect, incomplete, out of date, or where it would give a misleading impression. You may do this regardless of when the documents were created.
To request the correction or amendment of personal information that is contained in a VEC document, you should contact us in writing. You should specify:
If you would like to request access to VEC records or if you would like to amend any personal details contained in VEC documents, you may write to:
